Privacy Notice

Effective Date: September 9, 2025

Thank you for choosing to be part of our community at Urbantech Digital Solutions (“Urbantech Digital Solutions”, “Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this Privacy Notice, or our practices with regards to your personal information, please contact us at [email protected].

When you visit our website https://urbantechdigital.com/homepage (the “Website“), and more generally, use any of our services (the “Services“, which include the Website), we appreciate that you are trusting us with your personal information. We take your privacy very seriously.

In this Privacy Notice, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We comply with the Philippine Data Privacy Act of 2012 (RA 10173) and guidance from the National Privacy Commission (NPC), as well as other applicable privacy laws (e.g., GDPR, CCPA/CPRA, PIPEDA). If there are any terms in this Privacy Notice that you do not agree with, please discontinue use of our Services immediately.

This Privacy Notice applies to all information collected through our Services (which, as described above, includes our Website), as well as any related services, sales, marketing or events.

1. WHAT PERSONAL INFORMATION DO WE COLLECT?

We may collect and use personal information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular consumer or household. The information we collect depends on how you interact with us and our Services, including:

Full name, email address, phone number

Job title, mailing address

IP address and device/browser information

Social media profiles (if connected)

Communication preferences and behavior on our Website

We may also collect anonymized or aggregated data for statistical purposes.

2. HOW YOUR PERSONAL INFORMATION IS COLLECTED

We collect personal information through:

Direct interaction (forms, messages, calls, emails)

Website cookies and browsing behavior

Third-party platforms with your consent (e.g., Facebook, Google)

Publicly accessible sources

Integrated IT and communication systems

3. HOW AND WHY WE USE YOUR PERSONAL INFORMATION

We use your personal data to:

Deliver, manage, and improve our services

Communicate with you about services or updates

Comply with legal obligations

Analyze website performance and user experience

Send you promotional offers (with your consent)

4. PROMOTIONAL COMMUNICATIONS

We may send occasional updates, promotions, or service notifications. You may opt-out anytime by:

Clicking “Unsubscribe” in our emails

Replying “STOP” to SMS

Emailing us at [email protected]

5. WHO WILL YOUR INFORMATION BE SHARED WITH?

We do not sell your personal information. We may share your information with:

Service providers and vendors (e.g., hosting, email delivery, payment processors)

Cloud platforms that help us manage our CRM, automations, and communications

Advertising platforms like Meta (Facebook) and Google for targeted marketing

Affiliate companies and business partners (under strict confidentiality)

Regulators and law enforcement (as required by law)

Acquirers or investors (during a sale or merger)

Technology Stack

Cloud Infrastructure: Google Cloud Platform, Amazon Web Services

CRM & Automations: Managed through a secure SaaS system with encrypted workflows

Email & SMS Communications: Via providers like Mailgun and Twilio

Web Hosting: Wix

Email Hosting: Microsoft 365

Billing & Invoicing: PayPal

Marketing & Ads: Facebook Business Tools, Google Ads

6. DO WE USE COOKIES AND TRACKING TECHNOLOGIES?

Yes. We use:

Cookies to remember preferences and analyze web usage

Web beacons to measure campaign effectiveness

Tracking pixels for ad performance and retargeting

Analytics tools for aggregated insights

You can disable cookies via your browser settings.

7. THIRD-PARTY LINKS

Our Website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies separately.

8. DATA RETENTION

We retain your data only as long as necessary for the purpose collected, or as legally required (e.g., 7 years for compliance and audit). When no longer needed, we securely delete or anonymize your data.

9. DATA SECURITY

We implement firewalls, encryption, access controls, and password protections to safeguard your data. However, no system is 100% secure. You use our Services at your own risk and should access them within a secure environment.

10. MINORS’ PRIVACY

We do not knowingly collect data from children under 18. If we discover such data, we will promptly delete it.

11. DO-NOT-TRACK CONTROLS

Currently, our systems do not recognize or respond to Do-Not-Track browser signals.

12. INTERNATIONAL DATA TRANSFERS

Your data may be processed in countries outside the EEA (e.g., U.S.). We implement Standard Contractual Clauses (SCCs) and similar safeguards to ensure compliance with international laws.

13. CANADA (PIPEDA) RIGHTS

Under Canada’s PIPEDA, you have rights to:

Know how your info is used

Access, correct, or request deletion of your info

File complaints with the appropriate authorities

13A. DATA PROTECTION OFFICER (Philippines)

To comply with RA 10173, we have appointed a Data Protection Officer. For concerns, contact: [email protected]

14. YOUR RIGHTS UNDER GDPR

EEA residents may access, correct, delete, or restrict processing of their data. You may also file complaints with your data protection authority.

14A. RIGHTS UNDER PHILIPPINE DATA PRIVACY ACT

You have the right to be informed, to object, to access, to correct, to erase or block, to data portability, and to file complaints with the NPC.

15. RIGHTS UNDER CCPA/CPRA (California)

If you're a California resident, you have the right to:

Know what personal data is collected

Request access or deletion

Opt-out of certain data uses

We do not sell or share personal data in ways that require opt-out under CCPA/CPRA.

16. HOW TO EXERCISE YOUR RIGHTS

To request access, correction, or deletion of your data:

Email us: [email protected]

Provide proof of identity

We will respond within 30 days

17. GDPR COMPLAINTS

You can lodge a complaint with your local supervisory authority:
https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm

18. COMPLAINT RESOLUTION

We investigate all complaints and may update our procedures if necessary. Philippine residents may also file with the National Privacy Commission: https://privacy.gov.ph

19. UPDATES TO THIS NOTICE

We may update this Privacy Notice from time to time. Updates will be posted here, and the date at the top will be revised.

Contact

Urbantech Digital Solutions
Lahug, Cebu City, 6000, Philippines
📧 [email protected]